FAQs and Other Things

Where are you located?

Our office is located at:

1 Commercial St, Truro

Suite 300 (HQ Office Suite, 3rd floor)


Use the front entrance in the black section of the building, beside Capture Therapeutics. When you get to the 3rd floor, the HQ Welcome Desk staff will alert us of your arrival.

Are you accepting new clients?

Yes! We are currently accepting new clients.

Please email us or call to set up a first appointment or initial consult.


Periodically we will stop accepting new referrals to ensure we have enough space for our existing clients to be seen for regular appointments. This time period is short and we will announce when we are accepting clients again. Our policy is, once a client, always a client. So you can always know we will have room for you if you decide to return after completing therapy.

Why should I try therapy?

Every day, we face challenges with our mental health...in our relationships, inreaching our goals, and in daily functioning. There's no shame in reaching out for support from someone who is trained to help with these challenges.

Mental health providers have extensive knowledge and expertise which can assist you in reaching your personal best. Whether you are searching for support in short or long term goals, we are here to help:

-Empathetic, compassionate listening and reflecting

-Coping tools and ideas 

-Information about your specific mental health issues

-Support for learning new communication patterns with your loved ones

-Finding new resources and further support beyond your scheduled sessions

What can I expect in sessions?

You can expect to meet your therapist on the first day in our office, or by Zoom, depending on your preference. During your first session, you can expect:


-A review of your intake form, and any other additional forms you may need

-A brief introduction by your therapist, and a few minutes to ask questions and speak about yourself

-Your therapist guiding you to share more about your mental health history, and the problems/issues you've been experiencing lately

-Facilitated goal exploration to help you figure out what you want to 'get out of the therapy'.


At the end of the session, you and your therapist can determine what your next steps will be: how frequently you'd like to attend, what pace you'll need going forward, and whether any referrals to any other professionals are necessary.


The second session and following will be a continuation of establishing relationship with your therapist, utilizing interventions and treatment models as needed, reviewing your progress, reassessing goals of therapy, and finally determining an end point for therapy based on your comfort levels and progress.

How long will I need to go?

How long you have sessions with your therapist depends on what your counselling needs are, and what pace is comfortable for you to work on your goals.

Some people prefer to meet frequently, like once a week, some prefer to meet once a month. Some people are concerned with finances and only book sessions when they can afford to.

It is most common for clients to book every other week for about 5-6 sessions, but your pace is up to you!

What is 'Short Term' Counselling?

Some of the mental health issues we deal with fit easily into a few sessions. The goals you want to accomplish are specific, and you know if you reach these goals, you will be functioning well, and have the skills you need to carry on. These issues fit with -Short Term- counselling  (1-5 sessions):

Here are some examples:

-having increased anxiety, and wanting to learn ways of coping at work/home.

-Want to learn new communication patterns within a stable relationship.

-Brushing up on skills learned in past counselling sessions

-Talking through an upsetting event at work


EAP programs often will cover enough sessions for you to work through short term issues. It's a great way to bolster your daily functioning!

When your goal has been reached, it's time to end sessions! (And celebrate your success!)

What is 'Long Term' Counselling?

Life is complex! It's not uncommon for us to have issues that have been with us for years...

-impact from childhood trauma

- different types of grief

-longstanding conflict with family or spouse

-chronic mental health conditions

These types of issues may require some time to work with your therapist (5+ sessions).

If you determine with your therapist that more support is needed than a few sessions, you can decide what's the best schedule to do this work. You may want to meet frequently (weekly) at first to gain some progress, and then reduce sessions to monthly. You and your therapist can check in every so often to measure your progress. This type of therapy often hinges on -good therapeutic alliance-, or relationship with your therapist. Building trust and comfortable space over time means you can allow your vulnerability to show up in sessions..and this may be vital to helping you heal from those issues.


You and your therapist can decide when it's time to end sessions, and that's something to celebrate!

Simple steps to help you improve your mental health right now: